Refund policy

Refund Policy

Last updated: 08/03/2026

Welcome to Radha Naruka. We specialize in organizing and managing events with creativity and professionalism. Our goal is to make every event memorable and ensure complete customer satisfaction. This policy explains the terms and conditions regarding event bookings, cancellations, refunds, and service adjustments.

1. Eligibility for Refund / Replacement

Refund or replacement will be provided only in the following cases:

  • Wrong product delivered

  • Product received in damaged or leaking condition

  • Expired product delivered

  • Missing items in the order

ЁЯХТ┬аImportant:┬аCustomers must inform us within┬а48 hours┬аof receiving the product.

2. Non-Refundable Cases

Refunds will┬аnot┬аbe applicable in the following situations:

  • Opened or used masala packets

  • Change of mind after delivery

  • Minor packaging damage that does not affect product quality

  • Delay or non-delivery due to incorrect address or customer unavailability

3. Refund / Replacement Request Process

To request a refund or replacement, please contact us with:

  • Order ID / Invoice number

  • Clear photos or video of the product

  • Reason for the request


ЁЯУЮ┬аContact No:┬а6367147295

4. Approval & Refund Processing

  • All requests are reviewed by┬аRadha Naruka┬а.

  • Once approved, refunds will be processed within┬а7тАУ10 working days.

  • The refund amount will be credited to the┬аoriginal payment method┬аused at the time of purchase.

5. Contact Us

For any questions or concerns regarding this Refund Policy, please reach out to us:

Business Name:┬аRadha Naruka┬а
Physical Address:┬аBelata, Belata, Alwar raj. 301406
ЁЯУЮ┬аContact No:┬а6367147295